Unfinished wood and concrete floors pose a serious problem. We receive lots of calls about urine odor coming through newly installed carpet and padding. We've even had calls about urine odor penetrating through ceramic tile floors.
Unfinished wood and concrete floors are porous and can wick urine below their treatable surface areas through capillary action. That's why treating the surface of urine soaked floors with an odor remover often doesn't work and why offensive odors work their way through various types of new floor covering. If your flooring has urine soaked areas, please call our odor experts for instructions on how to treat and seal it before installing any other floor covering. We get far too many calls from people who wish they had!